Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it or any insects or bugs found(Click a Photo on that moment). It must also be in the original packaging.
1. Shipping & Delivery Policy
1.1 We ship all the orders on the same day as the order (except for Sunday) placed before 3 PM, Monday to Saturday. For all the other orders, the shipping happens the next day.
1.2 For the orders to Metros, please allow 2-3 hours for delivery, and for all the other places, the order may take 4-5 days, depending upon the coverage from our logistics partner.
1.3 The delivery is free for any order above INR 999/-.
2. Returns Policy
2.1 We know the quality of our products and want you to be convinced. We are also looking for a long-term relationship with you and hence will go an extra mile to make sure that you acknowledge the healthy touch of mother nature.
2.2 If you do not like the quality of any product, please call us at +91-8003810888 and give us feedback. We will be happy to make a replacement or cash back as per the T&Cs mentioned on the site.
3. Cancellations and Refunds
3.1 For canceling your order please go to your account and cancel your order within 2 hours. We will cancel your order as per the policy and if confirmed, you will receive an email confirming the same, within 2 hours of placing your request.
3.2 Since we are dispatching the Order on the same day as the date of order, it is easy to cancel the order within 2 hours only.
3.3 If the order is canceled within 2 hours of placing, the full amount will be refunded to your account. This might take a few days and would depend upon our payment gateway.
3.4 If the order is canceled post-dispatch, the two-way delivery charges will be deducted and the balance refunded to the Buyer.