1. Shipping & Delivery Policy
a. We ship all the order on the same day as of the order (except for Sunday) placed before 3 PM, Monday to Saturday. For all the other orders, the shipping happens on the next day.
b. For the orders to Metros, please allow 2-3 hours for delivery and for all the other places, the order may take 4-5 days, depending upon the coverage from our logistics partner.
c. The delivery is free for any order above INR 999/-.
2. Returns Policy
a. We know the quality of our products and want you to be convinced. We are also looking for a long-term relationship with you and hence will go an extra mile to make sure that you acknowledge the healthy touch of mother nature.
b. If you do not like the quality of any product, please call us at +91-8003810888 and fill up our feedback form. We will be happy to make a replacement or cash back as per the T&Cs mentioned in the site.
3. Cancellations and Refunds
a. For cancelling your order please go to your account and cancel your order within 2 hours. We will cancel your order as per the policy and if confirmed, you will receive an email confirming the same, within 2 hours of placing your request.
b. Since we are dispatching the Order on the same day as the date of order, it is easy to cancel the order within 2 hours only.
c. If the order is canceled within 2 hours of placing, full amount will be refunded to your account. This might take few days and would depend upon our payment gateway.
d. If the order is canceled post-dispatch, the two-way delivery charges will be deducted and the balance refunded to the Buyer.